Gift Ideas for Easter 15/04/2021 Easter is almost upon us, and if you are still looking for the perfect gift for your friends and family, you are in the right…
Anniversary of Antica Siena: a journey into the past 15/04/2021 In a few days is the Anniversary of Antica Siena ! The April 18, 1979 Marisa Martini, driven by her immense passion and dedication to…
Ceramiche Senesi: tradition and innovation 09/03/2021 Siena has always been one of the main Italian tourist destinations because of its symbols and places of worship such as Piazza del Campo ,…
A Sienese memory from overseas 09/03/2021 In this post, I decided to report a story that still today, after many years, makes us happy and that I believe can fully represent…
How to best furnish your home: the advice of Antica Siena 09/03/2021 Beauty is an indispensable and essential part for every type of home. In fact, when a home (especially the interior spaces) is ugly or poorly…
Gift Ideas for Easter 15/04/2021 Easter is almost upon us, and if you are still looking for the perfect gift for your friends and family, you are in the right…
Anniversary of Antica Siena: a journey into the past 15/04/2021 In a few days is the Anniversary of Antica Siena ! The April 18, 1979 Marisa Martini, driven by her immense passion and dedication to…
Ceramiche Senesi: tradition and innovation 09/03/2021 Siena has always been one of the main Italian tourist destinations because of its symbols and places of worship such as Piazza del Campo ,…
A Sienese memory from overseas 09/03/2021 In this post, I decided to report a story that still today, after many years, makes us happy and that I believe can fully represent…
How to best furnish your home: the advice of Antica Siena 09/03/2021 Beauty is an indispensable and essential part for every type of home. In fact, when a home (especially the interior spaces) is ugly or poorly…
Purchase information What forms of payment do you accept?AnticaSiena relies on Paypal to guarantee safe, flexible and guaranteed payments. Through Paypal you can pay as you prefer: with your PayPal account or with a credit card from the MasterCard, Maestro, Visa, Visa Electron, American Express, Aura, Discover circuit. The choice will be made once you arrive on the Paypal site for payment. How can I ask for information on the product or its shipment?For any information on the product, we are available during office hours at the number +39 0577 46496 or email [email protected] How can I change the contents of the cart?On the cart contents page, it is possible to delete the products entered by clicking on the X at the beginning of the line, or to change the quantity by clicking on the arrows after the number of pieces, and then clicking on the “Update” button. How can I cancel an order that has already been paid for?To cancel an order it is necessary to promptly contact our office at the number +39 0577 46496 or email [email protected] How can I get a receipt for my order?The order receipt will be sent at the time of payment to the email indicated during the purchase. If this is lost or not arrived, a copy can be requested from the email [email protected] How long after payment will I receive the products?Our products are unique products made by Tuscan artisans, therefore AnticaSiena cannot guarantee immediate availability. In some cases, in fact, they are available even if they are still under construction. AnticaSiena undertakes to ship the products as soon as they are available. If it takes more than 5 days to ship from the time of order, this information is stated in the product description.The products sold by AnticaSiena are shipped with the best couriers all over the world. However they are delicate products, so we prefer to choose reliable shipping rather than fast shipping. Contact us by email [email protected] before ordering if you need to know when the product might arrive How are the products packed?Our products are delicate and precious products. This is why we take great care in the realization of our packaging.All products are packed in resistant cartons, possibly equipped with wooden reinforcements and filled with polyurethane foam (for delicate pieces we use air cushions).You can see an example of packaging in this article. What is included in the price?The amount you pay includes the cost of the product, the cost of packaging, the cost of shipping, the insurance from the warehouse UNTIL THE ADDRESS INDICATED at the time of purchase. Any customs costs are not included, which are necessarily charged to the recipient. How can I have the products customized?The products can be customized by inserting the required customizations in the order notes , at the time of payment. However, we recommend that you ask us for details on customizations by contacting us at +39 0577 46496 or email [email protected]